On January 26th, the 40-day Spring Festival travel rush officially started. According to the latest data from the Ministry of Transport, during the period of Spring Festival travel rush in 2024, the national cross-regional personnel flow is expected to be as high as 9 billion.
Spring Festival travel rush has come, and people from all corners of the country are heading for home. The hurried figure is full of worries, and the bulging luggage is full of thoughts. People set out from all corners of the country, crossed Qian Shan and went to reunion; And ready to go, luggage, car trunk filled with the smell of hometown, to Qian Shan, far away.
For this reunion, the railway, airport and highway departments took precautions and joined forces to escort Spring Festival travel rush. Recently, reporters went to airports, railway stations and bus stations to make on-the-spot visits to see how these departments can make their management more intelligent and service more intimate, so that people in Qian Qian and anxious to return can go home more smoothly and comfortably.
Ningxia Highway is expected to send 3.55 million passengers.
The tidal characteristics of traffic flow are obvious, and February 17 is the peak of travel.
Volunteers help the elderly to use mobile phones to buy tickets. Reporter Jiang Mei Zhao Lei photo
Recently, the reporter learned from the Transportation Department of the autonomous region that Spring Festival travel rush and Ningxia highways are expected to send 3.55 million passengers this year. During the Spring Festival holiday, the expressway traffic in our region will be mainly in the region, and the tidal characteristics of traffic flow are obvious. During the Spring Festival, it is expected that February 17 will be the highest peak and the lowest peak will appear on February 10. During the period of Spring Festival travel rush, Ningxia Transportation Department strengthened the daily operation monitoring of highway network through highway monitoring video, traffic flow detector, meteorological monitoring and other equipment, and grasped the running status of highway network in real time. Real-time analysis and judgment are made by road network big data monitoring platforms such as Gaode and Baidu, and abnormal events and road congestion are diverted and dispatched.
"It is estimated that 3,500 passengers and 240 flights will be sent every day. We will strictly control the entrance and exit and strictly implement the real-name registration system." Reporter Li Xiaojiao, Passenger Transport and Dispatching Section of Yinchuan Bus Station, recently, most of the travelers are returning home, and Yinchuan Bus Station is fully prepared for the pre-holiday travel peak. "The staff of each post at the station are configured according to the peak. We monitor the pre-sale of the line every day and add shifts according to the needs of the guests. At the same time, sufficient spare capacity has been prepared. "
During the stay in Spring Festival travel rush, Ningxia will optimize the passenger ticketing service, continuously improve the travel environment, provide diversified volunteer services for the vast number of tourists, especially the "sick and pregnant" groups, and strive to improve the service quality in Spring Festival travel rush. For migrant workers and students with relatively concentrated travel needs, strengthen communication and docking with human resources and social security departments and education departments, organize and implement service actions such as "Spring Breeze Action" and "Spring Warm Migrant Workers", actively carry out group services and door-to-door services, and organize "point-to-point" chartered transportation. For routes with relatively concentrated passengers, measures such as encrypting the number of flights, shortening the departure interval, opening customized passenger lines, and dispatching mobile capacity are taken to ensure travel demand.
Combined with the pre-sale of tickets in key scenic spots and the holding of various entertainment activities during the Spring Festival, Ningxia’s transportation system timely allocates transportation capacity, runs special tourist lines, extends bus operation hours, encrypts bus operation shifts at night, and meets tourists’ travel needs in many ways. We will effectively ensure the travel needs of people in rural areas by increasing the number of classes for market gathering and spring ploughing, providing reservation response and chartered services, and extending urban public transport to rural areas.
In addition, in order to ensure people’s safe travel, Ningxia transportation system also comprehensively drags the net for weak links and key sections such as bridges, tunnels, sharp bends and steep slopes, water-facing cliffs, linear complex sections, continuous long and steep downhill slopes, "three special" bridges, natural disasters and traffic accidents-prone sections. Looking at the lively scene of people coming and going at the station, passenger Zhang Xu has begun to calculate the travel plan after the Spring Festival. "I plan to find a place to travel with my family and feel the fireworks." (Reporter Jiang Mei Zhao Lei)
Yinchuan Railway Station is expected to send 1.29 million passengers.
An increase of 20% compared with 2023, with an average daily delivery of 32,200 people.
Passengers take "Fu" home. Reporter Yan Yunyun photo
Recently, the reporter learned from the railway department that Spring Festival travel rush and Yinchuan railway stations are expected to send 1.29 million passengers this year, an increase of 20% compared with 2023, with an average of 32,200 passengers per day. According to the passenger flow law and people’s travel habits over the years, the peak of passenger flow is mainly concentrated on February 7 and February 16. Before the holiday, business flow, returning from work and visiting relatives dominated, while after the holiday, students returning to school, returning from work and traveling mainly focused on popular directions such as Beijing, Shanghai, Hangzhou, Chengdu, Zhengzhou, Xi ‘an and Lanzhou.
In view of the passenger flow characteristics of "visiting relatives+traveling" in Spring Festival travel rush this year, Yinchuan Railway Station keeps abreast of the situation of passenger flow and ticket pre-sale, formulates the ticket sales organization plan, continues to give full play to the advantages of high-speed rail transportation, and accurately puts the capacity in areas and time periods where passenger flow is concentrated. In order to meet the travel needs of the people, Yinchuan Railway Station implemented the "Spring Festival travel rush Map" during its stay in Spring Festival travel rush, adding 9 pairs of peak lines from Yinchuan to Tianshui South, Lanzhou West to Yinchuan, Qingyang to Yinchuan and Lanzhou West to Qingyang. Change the number of trains of three pairs of peak line EMUs between Yinchuan and Xi ‘an North.
In order to make passengers travel more efficiently and conveniently, Yinchuan Railway Station continues to optimize the "green express" channel for urgent passengers, the "green" channel for key passengers and the convenient transfer channel for passengers, and arranges staff in the ticket office, waiting room service center and other places to provide exclusive services such as inquiry, ticket purchase, and bus guidance for elderly passengers who can’t use smart phones to buy e-tickets, who can’t scan their codes to enter the station and ride unaccompanied, and off-line passengers.
This year in Spring Festival travel rush, Yinchuan Railway Station and Lanzhou Railway International Travel Service jointly held a "New Year’s Goods Collection" in the waiting room of the railway station. Agricultural products such as Ningxia Yanchitan mutton, Zhongning Lycium barbarum, Babao tea and Hongsibao wine were all over the display cabinets. The dazzling array of agricultural products not only enriched passengers’ suitcases, but also made them feel the strong annual flavor of railway Spring Festival travel rush during the journey, and also played an active role in helping Ningxia rural revitalization.
Adhere to the heart and feelings, and make every effort to create a warm "home road." This year in Spring Festival travel rush, Yinchuan Railway Station, relying on deepening the service brand of "Sunflower" and optimizing the measures to facilitate the people and benefit the people, warmed the passengers’ way home with sincere and enthusiastic service. On the eve of Spring Festival travel rush, the railway station added 23 free charging stations for mobile phones to 14 passenger stations in the pipeline, and installed 132 hand warmers and 99 toilet cartons in the toilets.
In 2024, Spring Festival travel rush will be the first Spring Festival travel rush after the optimization of the train ticket change rules in China State Railway Group Co.,Ltd.. Yinchuan Railway Station will do its best to change passengers’ tickets at the manual ticket window and the "Sunflower" service center to provide convenience for passengers with travel delays and travel changes. The ticket office opened a special ticket-selling port for students and migrant workers, and arranged staff to introduce students and migrant workers how to book tickets in the "student migrant workers" area of mobile phone 12306App. "Sunflower" comprehensive service center continuously optimizes and improves the search service for lost articles of passengers, so as to ensure that passengers can register and search on the 12306 website on the basis of the original manual search. (Reporter Yan Yunyun)
Ningxia airport company
It is estimated that 876,000 passengers will be transported.
On January 26th, the passengers at the security checkpoint of Yinchuan Hedong International Airport were in good order. Reporter Yuna Cheung Trainee reporter Wang Na photo
On January 28th, in the departure hall of the terminal building of Yinchuan Hedong International Airport, passengers dragged their luggage and walked in a hurry, and the check-in, security check-in and information counter were in an orderly way. Ningxia Airport Company predicts that the three airports will transport 876,000 passengers during Spring Festival travel rush. During the period, flights from Yinchuan to Shihezi will be added, and flights from Yinchuan to Beijing, Chengdu, Chongqing, Xi ‘an, Zhengzhou and other 12 trunk cities and winter tourist hotspots will be encrypted.
Ma Xiaopeng, deputy director of the Coordination Center of Ningxia Airport Company, told the reporter that this year, Spring Festival travel rush showed a trend of "visiting relatives+traveling" with multiple market demand elements superimposed, and the demand potential of the aviation market was released. To this end, Ningxia Airport has formulated a Spring Festival travel rush work guarantee scheme, forming a complete guarantee chain, providing comprehensive, reliable, high-quality and efficient services for passengers in terms of sincere service, special weather response, special passenger protection and passenger travel convenience.
"Elderly passengers, pregnant women passengers, passengers with mobility difficulties, first-time passengers, unaccompanied children and all kinds of group passengers can apply for airport special passenger service and group passenger service in WeChat official account at Yinchuan Airport in advance. After receiving the reservation information, the airport will give full play to the brand effect of’ Love Red Ribbon’, set up love counters and passages, do a good job in guiding and helping special passengers, and create a good service atmosphere and a civilized and harmonious service environment." Ma Xiaopeng said.
"If you can check in online for the flight you purchased, it is recommended to check in online as early as possible to improve travel efficiency." On behalf of Ningxia Airport Company, Ma Xiaopeng also reminded passengers that if they carry more luggage and special products, it is recommended to choose the self-service baggage service in advance or handle it on site. You can’t carry inflammable and explosive dangerous goods in the checked baggage, and you can’t use boxes or boxes marked with fireworks, radioactivity and infectivity to pack your luggage. (Reporter Yuna Cheung, trainee reporter Wang Na)
Refine the emergency plan and improve the response measures
Yinchuan Passenger Transport Section Strengthens Full Service Skills to Escort Spring Festival travel rush.
The conductor guided the elderly passengers on board. Reporter Yan Yunyun photo
The train leaves the station. Reporter Yan Yunyun photo
Recently, the reporter learned from China Railway Lanzhou Bureau Group Co., Ltd. that in Spring Festival travel rush in 2024, before the holiday, the tourists mainly came from Jiangsu, Zhejiang, Guangdong, Sichuan and other places to do business and work in the northwest, and after the holiday, they mainly came from returning students and working in Beijing, Shanghai, Guangzhou and Zhengzhou. On the same day, Yinchuan Passenger Transport Section organized party member Pioneer and Spring Festival travel rush volunteers to provide services for passengers in crowded areas such as platforms and carriages.
In order to do a good job in transportation safety and crew organization, Yinchuan Passenger Transport Section aims at comprehensively improving passengers’ travel experience, and according to the actual situation of lines, models, personnel skills and quality requirements, special training and practical drills are carried out in terms of makeup etiquette, service procedures, operation procedures, etc., to strengthen the service skills of all staff. At the same time, a leading group for Spring Festival travel rush was set up in this section to promote all kinds of safe transportation work during Spring Festival travel rush as a whole, and to arrange managers at all levels to strengthen the boarding inspection and on-site operation guidance for each train, focusing on the abnormal situations such as sudden passenger flow, large-scale delay and sudden illness of passengers caused by extreme weather, passenger backlog and other factors, further refining the emergency plan and improving the response measures to escort Spring Festival travel rush.
In order to make passengers enjoy a better travel experience, this section focuses on playing a good service card, giving full play to the advantages of train service brands such as "Rainbow Xinlv", "Silk Road Love High-speed Rail Crew Pioneer" and "Love Service 110". Each train is equipped with a convenient service box, equipped with multifunctional chargers, folding hangers, sewing kits, women’s sanitary products, etc. Some ordinary trains are added with a mobile "Baoma Station" to focus on launching special services.
"This year in Spring Festival travel rush, we have also prepared many special services. For example, our rainbow girl will use Chinese knots of different colors to distinguish key passengers such as the old, the young, the sick, the disabled and the pregnant, and will also use colored knots to help passengers distinguish suitcases of the same color. We have also prepared a love stool, which will be provided to the elderly and pregnant women holding seatless tickets in time when the train is overcrowded. " Gao Ru, the train conductor, said. (Reporter Yan Yunyun)
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